The whole site, not one page. A record of what the generative engines cite instead of you. And a costed action plan, deliverable by us or by somebody else.
A site does not have thirty different pages, it has five or six templates repeated thirty times. We analyse them one by one — home, service page, record, article, form, contact — because a fault in a template repeats mechanically across every page that uses it. That is also what makes fixing it pay.
We build with you a list of questions as your customers actually ask them, never naming your brand, then we put them to ChatGPT, Claude, Perplexity, Gemini, Copilot and Google's AI Overviews. The record shows who is cited instead of you, on which questions, and from which sources. It is the part nobody can seriously automate today.
An automated check sees text alternatives, labels, hierarchy. It sees neither the real contrast once the page has rendered, nor the keyboard journey, nor the behaviour with a screen reader. Those three need human testing, and they are the ones that fail a site under inspection. Since June 2025 the European Accessibility Act has made this an obligation, not a good practice, for a growing share of organisations.
Every fix estimated in time and ranked by return against effort. You know what takes an hour, what takes a day, and what is not worth doing. The document is made to be executed, including by an agency other than us.
We list your target questions and your real competitors together. That is what decides whether the citation record is relevant: a badly framed list of questions produces a useless report.
A pass over every template, the citation record across the six engines, accessibility testing by keyboard and screen reader, checks on structured data and on performance.
We go through the report together, live on your site. You ask your questions, we set the priorities with you. The document stays yours, whatever happens next.
Shops and trades that live on local search, professional firms and B2B services whose prospects arrive through a question asked online, e-commerce in direct competition. In all three, being absent from a generative answer translates straight into revenue lost.
Public bodies, their delegates, and the private services the European Accessibility Act has covered since June 2025 — e-commerce, banking, transport, electronic communications, e-books. The audit handles conformance and visibility in the same pass, because both rest largely on the same structural signals. Our dedicated accessibility service sets out the test method.
The audit is delivered without our signature, in the format you hand to your client. We stay behind you, or we join the debrief under your brand — whichever you prefer. The detail of our offer for agencies.
The free audit measures one page and returns a score on automatable criteria. The full audit covers every template on the site, adds the citation test across six generative engines, argues accessibility against WCAG 2.2 AA — including contrast and the keyboard journey, which no machine judges on its own — and puts a figure on the remediation effort item by item.
Five working days from receiving the accesses. The 45-minute debrief is scheduled in the following week.
The live site is enough for most of it. Read access to Search Console and to your analytics makes the analysis considerably more useful, because it then rests on your real queries rather than on assumptions.
You leave with a prioritised, costed action plan, usable by any provider. If you want us to execute it, the audit fee is deducted from the remediation.
Yes, white label. The audit is then delivered without our signature, in the format you hand to your client.
Before ordering anything, run the free audit. It gives you the starting point in a minute, and it may well tell you that you do not need us.
Is your company cited by ChatGPT ? — the twenty-minute check that tells you where you stand, what an answer engine is really looking for, and the four fixes that produce a measurable effect. You can do it yourself ; the audit starts where that check stops.
Describe what you need. We turn an institutional requirement into a solution that is reliable, secure and built to last.